Website information for businesses
Whether you are a large or small business, you should have presence on the web so that your customers can quickly and easily find out more about your business and the services or products you have to offer.
Since many consumers now search for information online, your site must make a good first impression.
Angie’s List Offers Ways to a Customer-Friendly Website:
- Contact Us: This should offer visitors a complete list of ways they can contact you including email addresses, toll-free phone number and a physical address. Provide a map to your location and be sure to direct e-mail to appropriate departments such as customer service or accounting.
- About Us: Write a paragraph or two about your business. A few sentences about your company’s history and the type of service/products you offer will help customers learn more about your company.
- Testimonials: While this may seem self-promotional, it’s good to tell viewers what others have to say. Ask long-time clients to supply a short testimonial.
- FAQs (Frequently Asked Questions): This will help save time and money by posting your companies most common questions and answers.
- Information about services/products: Viewers want to know everything about your service or product, including color, size, cost of replacement parts to the terms of warranties and money back guarantees. Upload any photos or videos.
- Privacy policy: Web users are more conscious about privacy and safety. Your site’s privacy policy should be easy to find and written in clear language.