Tips from Angie


Water meter estimates

If you're trying to cut costs, you should read the fine print on the water bill you get for your office. Estimated water bills can be a hassle—and you could be paying for water you're not using.

Water companies nationwide are increasing rates, but if you look closely, you might discover the hike's also the result of the water company estimating your usage instead of taking actual meter readings, sometimes for months at a time.

To determine whether your meter is being estimated, check your bill for an "E" or "EST" code. Most billing statements include a list of codes on the back to spell out the meaning of each.

If you notice you're receiving estimated water bills:

  1. Contact your water company to determine why it was estimated. Ask for an actual reading the next month.
  2. Keep your meter clear of obstructions.
  3. Keep pets away from your meter.
  4. If you're overcharged for previous estimated readings, you should receive a credit for the difference.
  5. If you're undercharged and receive a bill for the difference, be sure you're charged the correct rates for the dates billed and not the likely higher, current rate.


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